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Mobile Apps

Preloop mobile apps let approvers review requests and respond without opening a laptop. They are the fastest way to keep agents moving while keeping humans in control.


What You Can Do

From the mobile apps, approvers can:

  • receive approval notifications
  • open the request with full context
  • approve or decline the action
  • add a short response message back to the agent
Approving a request from the mobile app
Approval request in the Preloop mobile app
A real approval request shown in the mobile app.

iOS App

The iOS app supports iPhone, iPad, and Apple Watch.

Install

  1. Download Preloop from the App Store
  2. Open the app and sign in with your Preloop account
  3. Allow notifications when prompted
  4. If you use a self-hosted deployment, enter your server URL before signing in
Signing in to the iOS app

Apple Watch

The watch app is available alongside the iPhone app and is designed for fast approve/decline decisions when you are away from your desk.


Android App

The Android app is available on Google Play.

Install

  1. Download Preloop from Google Play
  2. Open the app and sign in with your Preloop account
  3. Allow notifications when prompted
  4. If you use a self-hosted deployment, enter your server URL before signing in

The core approval experience matches iOS: receive notifications, inspect the request, and approve or decline directly from your phone.


Self-Hosted Deployments

Both mobile apps work with self-hosted Preloop deployments.

To connect a self-hosted environment:

  1. Open the app
  2. Enter your server URL
  3. Sign in with your normal Preloop credentials

For the best experience, use an HTTPS endpoint with a valid certificate so notifications and app connectivity work reliably.